Pizza Hut Redbank Plains

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Reviews of Pizza Hut Redbank Plains

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  Laura Thwaites Added August 06, 2017

  ★ ☆ ☆ ☆ ☆
  Absolutely disgusting service. As we entered the shop the staff were not wearing uniforms nor did they greet us open arrival. The pizzas were cold and bases were burnt and just below quality. I called to complain and the so called manager did not even want to talk to me and then I was told he would call me back. 45 minutes later I received a call in which I was hung up on and offered no proper subsidy for the disgusting meal I purchased. Unsatisfised and unimpressed with the service, we called back only to be sworn at and threatened. We were informed that this was in fact the owner of the franchise and he guaranteed us that if we step foot back in this shop he would call the police on us. Never in my entire life have I experienced such enraging customer service especially from a so called business owner. Swearing at and threatening customers is absolutely intolerable and disgusting behaviour. Redbank Plains should be ashamed to support such a disgraceful business. Please do not support this incriminating behaviour displayed by the individuals at Pizza Hut Redbank Plains.
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  Amber Beattie Added June 24, 2017

  ★ ★ ☆ ☆ ☆
  I ordered pizza online for pickup at 6.40pm. I went into the store at 7.10pm. The pizza was not ready at all, I waited until 8pm for my pizza... no impressed with the service. I wasn't the only one who had to wait a long period of time. Not good enough, Hire more staff if you want to keep customers. The Hershey's cookie was burnt and we didn't get dipping sauce for the cheese sticks. On a good note the pizza was nice.

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